Shipping / Returns

***Please expect delays due to lack of flights and Covid-19 ***

We ship worldwide!

As every item is hand made, orders are dispatched within 48 business hours however please allow for delays in transit times due to Covid-19 delays that are still happening in some cases. 

The buyer is responsible for any customs charges your country may charge. 

Orders that contain Pre-Order items will be despatched when the entire order is fullfilled. 

 

Orders are shipped from the Melbourne Store daily except Mondays (Closed). If you haven’t received your shipping email - please check your junk mail. 

Returns:

All our products are hand made and checked prior to being sold. 

We are always happy to assist with exchanges if the item is a gift. 

If there are any concerns with your purchase, please contact us asap so that we can find a solution. 

No refunds given due to change of mind 

No refunds or exchanges will be given if the item is damaged due to misuse nor on custom orders that were specifically ordered.